01 Anonymised · SaaS
A self-service SaaS product, from first account to production operation.
- Situation
- A SaaS product needed a coherent route from customer onboarding and payment through data collection, analysis and reporting, delivered across web and mobile and operated on AWS.
- Úlfur’s responsibility
- Design, build and technically lead the platform across product decisions, architecture, application engineering, integrations, AWS deployment and ongoing operation.
- Important decisions
- Keep product decisions, architecture, implementation and AWS operation under one line of technical responsibility, so self-service onboarding, billing, integrations, analysis and reporting were designed as one operating product.
- Delivered
- Self-service onboarding, subscriptions and billing, data collection, third-party integrations, reporting, AI-assisted analysis, web and mobile delivery, and AWS production operation.
- Operational state
- Deployed on AWS as a production SaaS platform, with web and mobile delivery and ongoing operation.